Firefox 4 released today

Firefox 4Firefox 4 was officially released today. While I’ve long been a Firefox fan, for the past two years or so I have been a Chrome user. I just liked that Chrome was faster and cleaner. Well, today’s version of Firefox has corrected it’s sluggish nature and it now appears to be as quick as Chrome, or at least close.

The new Firefox appearance has also been cleaned up dramatically. Both Firefox and Chrome have place a priority on reducing their pixel real estate and leaving as much room as possible for the actually displaying of the web.

Other features of the new Firefox make it compelling as well:

  • Do Not Track option for online ads
  • Grouping tabs
  • Syncing tabs, bookmarks, passwords, and form data across multiple computers and devices
  • Dedicated App Tabs for frequently used sites like web mail, Facebook, Twitter, etc
  • Full HTML5 and CSS3 support for a more dynamic web

Granted, it has only been a few hours since I downloaded it, but I like what I see. Firefox has taken a great step forward.

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Website Launch: Associated-Property.com

Overview: Associated Property Management manages a portfolio of office, retail, industrial, and mixed-use properties in Central Maryland. The primary need of their website is to present their portfolio of properties and give information regarding each property to potential lessees. The target market is potential tenants. Since they manage their own portfolio of properties, they do not necessarily seek additional properties to manage, as many property managers would.

Design: The goal of the design was to provide a more professional, user-friendly, and search engine friendly user experience.

Home Page:

associated-property.com

We redesigned their property page to give a better look at the information for each property and incorporated Google Map capabilities for each property:

associated-property.com sample property page

To support the information on the property page, we created a custom admin panel to allow the easy updating of property information:
associated-property.com admin page

Visit associated-property.com

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Great place for free stock images

cameraFrom time to time, clients will ask where they can find images to use in their blogs or on their websites as they update them. Many people are under the misconception that you can just use images you find on Google Images. Many, if not most, of the images found in a Google Image search are copyrighted. I usually point folks to stock photography sites such as istockphoto, shutterstock, or 123rf.com. A blog size image is usually only a dollar or so. You can also usually find good images on flickr that are licensed under a Creative Commons Attribution license which means that you can use the images for free so long as you give proper attribution to the copyright holder.

Today, I found that 123rf.com has a section of photographs that can be used for free (subject to their license) for blogs and non-commercial ventures. I’ve read their license agreement and the terms of use are very fair. The whole section of free images is designed for people with blogs who just need a simple image to accent a post. The image in this post is an example.

When I checked today there were 527 pages of images, with 20 images per page. That’s over 10,000 free images!

Check it out at http://www.123rf.com/freeimages.php

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Chrome 10 released today

Google’s Chrome has become my browser of choice over the last couple of years.  I was a diehard Firefox user for a long time.  While I still have Firefox installed and use it occasionally, I have come to love the speed and simplicity of Chrome.  And did I mention the speed.  It’s just plain fast.  It loads faster and it performs faster.

Chrome is available for download at http://www.google.com/chrome.

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Five Questions You Should Ask About Your Website

1) Will I get a pretty good idea as to what your site is about if I look at it for only 3 seconds?

Web users generally browse for specific information. If they don’t find what they are looking for at first glance, they typically move on. Your first impression needs to be enough to keep people from leaving.

2) Is it readily apparent whose site I am on when I initially visit your website?

Your visitors should immediately feel safe and comfortable in knowing who is providing them the information they seek. If it is not readily apparent, they will move on. This seems like a no brainer for a business who is attempting to attract customers, but you’d be surprised.

3) Now that I am on your site and I have decided to stay for the moment, is it apparent what I should do next?

Is it obvious where I can get further information? Is the navigation easy to find and operate? Finding information on the web is all about speed and simplicity. Web users have very short attention spans and rightly so as there is an endless supply of information available to them.

4) Does the page look organized, clean, and comfortable?

There are a lot of poorly designed websites out there. You’d be surprised how many businesses entrust their website to their teenage nephew. Your website is very likely the first impression many will have of your business. If your website is not organized, it makes you look unorganized. Visitors want to feel comfortable and if they do not, they not only won’t browse your website, but they won’t be calling you either.

5) Is the information you are presenting relevant and up to date?

Keeping on top of the content of your website is extremely important. If the information you present is not relevant to today’s user or is out of date, it will undermine your credibility. If you lose your credibility on the web, you will lose all hope of generating business on the web.

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A Word About Content

Content is king. It’s an old cliche amongst website providers…but it is most certainly still true and always will be. A web designer’s job is to effectively and attractively display a website’s content. Too many people place too low a priority on their website’s content when planning a web project.

Having a sleek design or fancy web function is sexy but it is all too easy to place form over function. Very few people will browse your site just to see the pretty design. They come for information. While design can present that information in a way that enhances your brand or image, the information is their purpose in coming. An attractive, well-planned website can help a customer to feel more comfortable with you, but it is moreso the content of the site that will make your phone ring.

It is interesting that the most significant challenge that web designers have is that of obtaining content from their client. Many clients believe it should be the website designer’s job to create the content. You should never let a website designer create your content. No one knows your business better than you do, and that is why you should prepare your own content. We can help polish your content, look at it from a marketing perspective to help you make it more effective, but the meat of the content should come from you. Start with a list of everything you want to present to prospective customers. From there, create an outline so you can identify what information you want on which page. Then develop the sections of content that will be more detailed. Remember, it doesn’t have to be intricate. You want content that be easily scanned and layered.

What do we mean by layered? Well think about the way that you browse the internet. You browse by making decisions in layers. When you arrive at a site, you quickly glance across the screen and you make your first decision…is this site relevant? If not, you leave. If it is, you continue to another layer of decision. You scan what is relevant and look at the material presented. Here you make another decision…is the information being presented helpful and informative? Upon finding the site relevant and the information helpful, some will immediately make contact and seek to gain information in person. Others will want more and will seek another layer of information. This is where detailed content like articles become important…the final layer, the most detailed and intricate part of the content. The part that is both the most work and the least viewed part of the site.

The truth is that few visitors will actually read all of your content. But that doesn’t make it less important. The more content you have, the more relevant you’ll be in the search engines, and the more people will visit your site. Even if they don’t read the content, having it their attracts them to your site.

I also highly recommend that you read my article called Tips for Planning Your Website. You will find some great suggestions on preparing your content and planning you web project.

Finally, don’t let the writing of your content overwhelm you. Invest an appropriate amount of time in pulling it together. If you find that you are having difficulty, or need help polishing it, let us know…we will gladly review it and send you suggestions, revisions, or recommendations. You may also wish to utilize our professional web copywriting services.  Please let us know if you would like to do so.

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Tips for Planning Your Website

Make an outline

If you were preparing a paper or presentation, you’d likely start with an outline. The same should be done for your website. Write down and organize your presentation so it is clearer to you what you would like to achieve. Your website content can then easily be arranged in to page locations.

Think about Interactivity

What do you want your site visitors to be able to do when the visit your website? Do you want them to be able to contact you? Do you want them to be able to purchase products or services? Is your website going to be resource for your existing customers, a means to find new customers, or both?

Write your content in small blocks

People rarely want to read and read and read when they visit a website. They want to capture bits of information quickly and move on. When writing your content, you should keep your messages in small blocks that can be identified with a caption or headline above. You can always present more detailed information or articles on internal pages for the visitor that wants to read more. Even articles, though, should have headlines and sub headlines. Headlines are very important on a website.

Use Keywords in your content

In addition to writing content that is user-friendly, meaningful, and sale-able, you must also consider how a search engine will view your content. For search engines, content is king. And if content is king, your content should instruct a search engine as to what is important about your business. You will want to include keywords in your text and your headlines. Keywords are target words that a user may enter in to a search engine to search for a product or service. For example, if you were looking for web designer in Annapolis, MD, you would probably type into Google “Annapolis Web Design”. So if you were a website designer that serviced the Annapolis area (like Joslex), you would want to have the words web design and Annapolis in your content somewhere…and preferably closer to the top. (See how we just included Annapolis and Web Design in our content…tricky huh?) You would also want to include as many other terms as possible that relate to your business.

Use objective language

Website readers are naturally skeptical. To build credibility, your website should avoid using superlative language or exaggerated terms. Don’t say, “ABC Plumbing Services is the best plumber on the Eastern Shore!” That’s strictly a subjective statement. Its far better to say ABC Plumbing Services has been serving Eastern Shore customers for 20 years…or something tangible.

Use descriptive language

Rather than saying your new cleaning solution is “new and improved”, tell them why it is so. Tell them it is now more concentrated, safer for the environment, and comes in 3 fresh scents.

People love bulleted lists

Bulleted lists present information quickly. It is said that your website only has 10 seconds to capture someone’s attention. Headlines should capture their attention…bulleted lists and short snippets should lure them in more…detailed articles are for once they are committed to learning more about you or your product.

Know your competition

You should spend some time searching the internet to see what your competition is doing with their web presence. First, it might help you to think of inclusions you may have otherwise neglected. Second, you want to make sure you say things differently. You don’t want to sound like just another company with the same old industry standard rhetoric. Make yourself stand out from the crowd.

Keep it simple

Unless your target audience will know your industry well, avoid using industry jargon. The average person should be able to understand what you are trying to convey.

Finally, don’t let the writing of your content overwhelm you. Invest an appropriate amount of time in pulling it together. If you find that you are having difficulty, or need help polishing it, let us know…we will gladly review it and send you suggestions, revisions, or recommendations.

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Search Engine Promises: Scam or Valid?

On occasion, a customer will call or email telling me they received an email from someone who promises to get them on the front page of Google. They often want to know if this is something they should do.

Typically the emails promise to get you on the first page of Google for a very reasonable fee. Sometimes they include guarantees or even bold claims about being able to do so within a very short time period (I’ve seen 48 hours!). Often they will claim to be “partners” with Google, or have some other type of inside knowledge.

Are these emails making valid claims, or are they scams? Well, 99% of the time, they are scams. Search Engine Optimization is a real business, but those who promise results, claim to be partners with Google, have inside information, or are charging a low one-time fee, are all snake oil salesmen.

First, you should know that legitimate Search Engine Optimization specialists would never quote a blanket fee without looking at the project. Moreover, none of them would even load your website and look at it for $49.00. Most of them charge monthly fees that start at $500.00 per month. If you get one that is promising the world for only $49.00, you can know it isn’t legit.

Search Engine Optimization is a lot of work, it takes time, and there are no quick fixes. The reason legitimate Search Engine Specialists charge so much money is because they will spend several hours every day researching, testing, and manipulating your site to get you the best results. Hear that again…several hours every day. Why? Because that is what it takes. It is speculated that there are more than 100 factors which influence the search engine algorithms and optimizing your site for all of them takes time. Anyone promising you results in 48 hours is either lying or just plain bonkers.

The claim that they are “partners” with Google or any search engine is just plain bogus. No one knows the algorithms that the search engines use. They are highly secretive, constantly changing, and 100% proprietary. And they have to be. If the algorithms were well known, it would be easy to manipulate the results.

The bottom line is that there are no quick fixes to ranking in the Search Engines. It takes proper planning and design, and then lots of hard work. If your website isn’t where you want it to be, there may be things you can do to the website itself to improve your position organically. But beyond that, it will take someone who is dedicated to achieving your desired results, and it will take investment from you. But it most certainly won’t take someone making some ridiculous claim via email just to get their hands on $50 or $100 of your money.

Next time, just hit the delete button.

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Clean Your Computer with CCleaner

I’m a CCleaner evangelist…I admit it. I have no stake in the software other than that I am glad it exists, use it frequently, and want to see its continued success.

So what is CCleaner? It is a free, cleaning and optimization tool to help your Windows computer operate quicker, safer, and more efficiently. It has a number of great features.

Cleaning

CCleaner removes unnecessary files that are left behind when you utilize software programs. When you search the internet, for example, your browser stores lots of information from the sites you browse including cookies issued by those sites. CCleaner wipes all of that clean. It also empties your recycle bin, deletes windows temporary files, cleans your recent documents history, etc. It does a very nice job of tidying up your hard drive and removing unneeded clutter.

Registry

Registry issues are often the cause of degraded Windows performance. A good and regular registry cleaning will help your system immensely over time. The registry cleaner function in CCleaner is effective, easy, and quick. You can even backup your registry from within the program just before performing a cleaning. I’ll admit that I rarely backup my registry before cleaning it. I’ve been using CCleaner for years and have never had a problem. Nonetheless, it wouldn’t be prudent of me to recommend that you not backup your registry.

Uninstall Programs

In the tools palette of CCleaner is a feature that you can use to uninstall programs. It works in much the same way as the Windows Add/Remove Programs option that resides in Control Panel. I actually find the CCleaner version to be more reliable and therefore use it more frequently. On this same screen, you can also save a list of all of your installed programs to a text file.

Manage Startup Processes

Often when you install new software on your computer, the software will add a startup process. Some of these are important, others are completely a waste of computer resources. CCleaner makes it easy to disable or even delete those that are not important. You can generally do a Google search for a particular process name and find out whether or not you need to keep it. When in doubt, keep it. But if you find one you know you do not need, there is no easier way to disable it than with the use of CCleaner.

Secure Deletion

Among CCleaners options, is the level of deletion you would like it to invoke when getting rid of your files. Standard deletion of a file removes that file from the operating system, but that file is often still on the hard drive such that it can be recovered with the right software. Overwriting a file multiple times diminishes the likelihood that the file will be recoverable should your hard drive fall into the wrong hands. CCleaner gives you several options for secure deletion. It will delete with 3 passes to meet Department of Defense specification 5220.22 M, 7 passes which is labeled NSA, and then 35 passes using the Gutmann method which is essentially as secure as you can be short of melting your hard drive in boiling lava. Keep in mind, that the more passes you choose, the longer it will take CCleaner to do it’s work. This is especially true if you have not cleaned in a while.

Custom Options

You can set up a variety of custom options for CCleaner as well. You can have CCleaner always delete files from a particular folder on your system, always exclude a fileset that would normally be deleted, leave cookies to sites that you request (sites you may visit regularly and trust explicitly), etc. You can even set it to run automatically every time you start up your computer.

Is it really free?

Yes it is…and there are no ads, no spyware, no adware…just a great program, provided at no charge. There is an option to install Yahoo toolbar as you install CCleaner. While this option is checked by default, you can easily uncheck it during the installation so that the toolbar does not install. And if you forget to do that, you can easily uninstall the toolbar using CCleaner!

Conclusion

Once again, I have nothing at stake here. That said, I end up working on a lot of people’s computer problems and it is apparent to me that the world would be a better place if more people knew about CCleaner. I say this knowing that CCleaner has had over 250 million downloads. I don’t know who all of those people are, but they are not the people I know whose computers are in desperate need of a cleaning. So, if you are one who has not cleaned your computer recently, hop on over to CCleaner.com and download your free copy. You’ll be glad you did.

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What is RSS?

What is RSS? The initials RSS has most recently come to stand for Real Simple Syndication. I like this name, because once you understand it, it very much describes its functionality. Simply put, RSS is a way to have fresh website content delivered to you effortlessly as often as it is published. Websites that have frequently changing content (like blogs, news portals, online magazines, etc) will almost always have one or more published RSS feeds. Users can then subscribe to those feeds using an RSS reader and scan the content quickly and easily for items of interest.

This is easier to understand once you have seen an example, so I will delay further discussing the benefits until after I have walked you through the steps of setting up a reader and subscribing to a feed.

There are many RSS readers out there but perhaps the most popular is Google Reader. As with many of Google’s applications, it is free. All you need is a Google Account (also free). There is nothing to download, it operates completely within your web browser.

When you head on over to Google Reader, sign in with your Google Account. If you do not have one, you can sign up quickly and easily by giving them an email address, a password, and then they’ll send you a verification email to verify your email address. That’s all there is to it…they do not ask for any other information.

Upon first loading the Google Reader page, you will find a nice little video (about 1 minute long) that will give you a quick overview of how it works. I would recommend you spend the 1 minute it takes to watch the video. It’s no great video by any stretch, but worth a minute. There is also a link to take a tour, which can be helpful as well.

Now that you have your own account and can access Google Reader, let’s discuss the overall functionality. Below you will see a screenshot of my Google Reader:

Google Reader Screenshot

The left column of the Reader lists all of your subscriptions. The right column displays all of the unread content as you click on a subscription feed or group of feeds (more on that later). The screenshot above shows the expanded view which gives you the headline and the article or article summary for each item. (Some sites publish their entire article via RSS, some publish a short summary.) There is also a list view if you prefer to view the headlines only:

Google Reader List View

When a website publishes new content, Google Reader automatically grabs that content and brings it into view in the main panel. As you scroll down the main panel, the Reader will mark the content as read. The next time you view that subscription, it will not show you the read items. There is an option to show all content, but I find it most useful to have the Reader automatically mark my read items.

If you want to read more of an article, you simply click the headline, and the article will open in a new tab or window displaying it on the article’s native site.

You can group your subscriptions into folders. I like to group my subscriptions in folders according to their topic. I have one for “News, one for “Sports”, etc. I have one that is labeled “Web Design” where I have all of the subscriptions to the various Website Design blogs and sites that I like to read:

Google Reader Folders View

You can collapse and expand your folders as desired to see individual subscriptions, or browse a whole group at once. Selecting a folder will display all of the content for the subscriptions in that folder grouped in the main viewing panel.

Adding subscriptions is very easy with Google Reader. From within the Google Reader, you can click on “Add a Subscription” and search for a feed using keywords or enter a feed’s URL (keep in mind you need the feed URL, not the site URL).

When you are browsing a website, you can tell if that site has an RSS feed by looking for the universal RSS logo:

RSS logo

In many browsers, you will find an RSS icon exists on the right hand side of the browser or elsewhere in the browser. It will appear grey if the site has no feed, but will light up orange if it does have a feed:

Internet Explorer RSS buttons

Clicking on the orange button in Internet Explorer will take you to the feed. From there you can copy the URL, and paste it into Google Reader.

If you are smart enough to use the Firefox browser (and you should), the process is even easier. In Firefox, an RSS icon will appear in the address bar if a site has an RSS feed:

Firefox RSS icon

Clicking on that button in Firefox will open a very handy screen:

Add to Google Reader

Simply clicking on the “Add to Google Reader” button will automatically add the subscription to your Google Reader. Sweetness.

So now that you have seen how it works, you can probably already infer the benefits. By aggregating content from sites you would otherwise have to navigate to individually, a news reader can save you a tremendous amount of time. You can simply go to one place and scan all the headlines from your favorite sites to determine what you want to read. Keeping up to date on the latest news, or specific industry trends, your hobbies and interests, is as easy as creating your subscriptions.

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